Our Service To You

UK Leaving The EU
Goods dispatched outside of the UK are now not liable to pay VAT through our website. This means that there is now a reduction of 20% on the total price of all exports however the customer and end user will now be subject to pay local tax within their destination country, along with customs duty and fees.
Shipping & Delivery
Goods are dispatched on the same working day if ordered before 4pm, otherwise the next working day thereafter. This excludes Saturdays & Sundays, Bank Holidays where there is no postage service available and also Christmas periods where the carriers are using irregular hours (First Monday of December to First Monday of January). Once a package has been dispatched and a tracking number recieved, the goods and service updates are the sole responsibility of the purchaser as the contract between Reloading UK and the purchaser has been fulfilled. We will notify you of a delivery timescale if the estimated delivery date is in excess of 14 working days from the date of the order. Free Delivery on UK orders over £50.00 is available on all items. Any international orders that cannot be shipped together over seperate order numbers must be made aware to us before shipment commences ie: if two seperate orders cannot be shipped together, we must receive notification of this. We shall not be liable to you for any delay or failure to deliver the goods within estimated timescales. Express Delivery orders are given priority and will be dispatched as soon as possible using next day delivery which may require a signature (next day delivery is not guaranteed by Royal Mail over bank holidays or the Christmas period). Please note that any products shipped directly to the end user from our suppliers will have a delivery time of upto 28 working days.
UK Delivery Services Used:
Royal Mail Tracked 24 & Royal Mail 1st Class Signed For (None Guaranteed Next Working Day Delivery) Tracking Number Provided (Signature May Be Required)
Royal Mail Tracked 48 for orders that qualify for free delivery and a tracking number will be provided upon dispatch
Royal Mail Special Delivery Guaranteed 1pm for orders in excess of £400. Tracking Number Provided (Signature May Be Required)
Fedex Next Day for orders in excess of £400. Tracking Number Provided (Signature May Be Required)
Circle Express (Hazardous Materials Carriage £20.00 for orders below £500. Free thereafter). Customer Must Be Available By Phone To Accept Delivery. All Hazmat orders are collected on a Wednesday and delivery can take upto 7 days from collection.
International Delivery Services Used:
Royal Mail International Tracked & Signed (7-14 Day Delivery Dependant on Location) Tracking Number Provided (Signature May Be Required)
Fedex International (2-7 Day Delivery Dependant on Location) Tracking Number Provided
Hellmann Worldwide Pallet Export for all orders that include brass, bullets, primers, powder, ammunition. Sent using EXW terms (3-28 Day Delivery Dependant on Air or Sea Freight).
We do not allow ordering or collection of items from our premises as we are a mail order only business.

HAZMAT Postage

All Powder, Primers and Ammunition are classed as hazardous materials and therefore must be dispatched using an authorised Hazmat carrier. This comes at an extra cost to the average courier so we charge £20.00 for Hazmat deliveries within the UK if the order is below £500. This is regardless of the quantity of product ordered and regardless of the location within the UK.

As well as these rules, Primers and Ammunition are also licensable, meaning that you must hold a Section 1 Firearms Certificate or Section 2 Shotgun Certificate (dependant on the primers or ammunition you purchase). This means that because we cannot physically check your certificate, these items must be sent to an RFD (Registered Firearms Dealer) for collection by the customer (yourself). This allows you to present a copy of your Firearms/Shotgun certificate to the RFD prior to the goods being handed over.

In order to allow us to keep delivery charges as low as possible, we only dispatch Hazmat materials on a Wednesday. This means that if an order is placed on a Thursday, it will be 6 days before dispatch takes place.

The courier will contact you on the telephone number provided at checkout in order to arrange delivery within 10 working days of order dispatch.

The costs and delivery times for all applicable countries can be seen below and these prices are regardless of quantity/consignment value ordered:

UK £20.00 on orders below £500. Free postage on orders above £500 - Delivery Time 10 working days after dispatch.

Republic Of Ireland £1840.00 - Delivery Time 10 working days after dispatch.

France £1840.00 - Delivery Time 10 working days after dispatch.

Rest Of Europe  £4820.00 - Delivery Time 21 working days after dispatch.

Rest Of World  £4820.00 - Delivery Time 21 working days after dispatch.

Privacy & Security
We want to provide you with the safest method for making your payment so we use SagePay and PayPal to collect and process your card payment. This means that you enter your card details directly into the SagePay or PayPal verified payment processing system which complies with the strictest security standards. Our website is fully protected under the current SSL Certificate provided by Go-Daddy.com
Returns & Replacements
To view our returns policy, please click here
If you would like to file a complaint against ourselves or any other online retailer, please follow the link which will guide you through the 'Online Dispute Resolution' (ODR) process or alternatively contact us on the email address provided:
Online Dispute Resolution
Send Email
When you place an order through this website we will send you an acknowledgment e-mail. This e-mail is not an order confirmation nor does it indicate that we accept your order. Acceptance of your order and the completion of the contract between you and us will take place on dispatch to you of the goods ordered. If we are unable to supply you with the goods you have ordered or if we discover a mistake in the price or product details then we will send you a response by e-mail explaining why we are unable to accept your order. We reserve the right not to accept any order where the price is incorrect.
Discount coupon codes are valid for a 6 month period from date of issue and are limited to two uses per customer. We reserve the right to cancel a coupon code at any point.
We do not allow ordering or collection of items from our premises as we are a mail order only business.
Payment, Pricing & Promotions
If we discover a mistake in the price or product details then we will send you a response by e-mail explaining why we are unable to accept your order. We reserve the right not to accept any order where the price is incorrect. If a product is ordered when a promotion is applicable, any refund given will be in accordance with that promotion regardless of the non-promoted price. Any vouchers or promotions that are issued have a validity period of no longer than 12 months from the date of issue.
We are proud to offer a military and emergency services discount of 5% to any member with valid ID. All we require is for you to email a valid copy of your ID to us within 24 hours of an order being placed and we will then issue a 5% refund on your purchase. If you are a member of the Blue Light Card or Defence Discount Service, a voucher code can be obtained directly from those websites.
Price Match Guarantee
If you find an item cheaper elsewhere (on any UK competitor website) we will guarantee to match that price inclusive of the postage costs on that specific website (special offers not included). The item must be purchasable through the competitor website. Please email us with a link to the competitors product before purchase and we will adjust our price for you.... Its that simple.
How Can I Become A Member And Start Purchasing Products?
After clicking on “Subscribe”, you will create a Reloading UK account and be able to purchase all products at 20% off the RRP prices within 24 hours. You can easily pay by credit card or PayPal. Everything is as normal on the website.... only the prices are much cheaper. The membership page can be found here.
What Are The Benefits Of Becoming A Reloading UK Member?
  • Discounts Across The Board - All items listed on the Reloading UK website have a 20% discount with an active membership.
  • Priority Returns - Any item you have purchased during your subscription can be returned at any point, free of charge for a refund or replacement. That is correct..... As long as you have an active subscription, all items have a lifetime guarantee courtesy of Reloading UK whether you don't need it, broke it, don't want it, or just don't like it (must be returned in original manufacturers packaging).
  • Membership Referral - Refer a friend to us and if that friend signs up for an active membership, you will receive one free month of membership.
  • Exclusive Rewards - Get rewarded for hitting your membership milestones ie: have an active membership for 12 months and we will service your press and die set free of charge.
Can I Cancel My Subscription?
Plans are month-to-month. You can start/stop or make changes to your plan at any time (but please note that refunds are not given for cancellation for the month the subscription took place).
What products are included?
Every product on the website is included within the membership program, regardless of price.
Will It Be Worthwhile Paying A Subscription Fee?
Only you can answer that question. The savings are 20% across all products so on average, if you spend £250 per month with us, this will pay for the £49.95 subscription fee. Once you spend over the £250 threshold, you will begin to make large savings.
Prices quoted on the Reloading UK website are specific to purchases made through the site and may differ from those on other online retail channels.
Back Orders
All orders that contain a back-order will be held until the back-ordered item arrives into stock.
Estimated average back ordered times can be found on the product page and are subject to change, dependent on manufacturer.
The average back order times (in days) from the point at which the order is placed is shown below:
Accuracy Arms=540
Alan Paine=30
Atlas Development Group=330
Birchwood Casey=30
Butler Creek=60
Country Bumpkin=90
David Nickerson=14
Dillon Precision=150
Double Alpha=120
Frankford Arsenal=120
Hoggs Of Fife=7
House Of Cheviot=90
Inline Fabrications=60
Jack Pyke=14
John Deere=60
Le Chameau=30
LE Wilson=90
Lee Precision=30
LeHigh Defense=270
Mark 7=60
Mark Todd=14
MIT Precision=7
MTM Case Gard=60
Parker Hale=30
Pro Shot=60
Prvi Partizan=120
Quality Cartridge=270
Reload Swiss=180
Reloading UK=14
Rocky Mountain Cartridge=270
Savage Arms=180
Schmidt & Bender=90
Sellier & Bellot=180
Shuttle Socks=7
Top Brass=270
Tractor Ted=14
Uncle Mikes=60
For our FAQ section, please click here
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